Support
We are here to help with the Busqueli app and website.
Get in touch
Write to contato@busqueli.com. We reply on business days.
Frequently asked questions
How do I contact support?
Write to contato@busqueli.com. Tell us what happened, the email of your account and, if it is in the app, your phone model. We reply on business days.
I can't sign in to my account. What should I do?
Check that the email is correct and use the password recovery option on the sign-in screen. If you sign in with Google, use the same button as always. If nothing works, write to support from the email of your account.
How does the app work?
The app shows on your phone the opportunities in your scope (what you offer and where you operate), with the source and the original link of each one. The app is free to download and has no in-app purchases.
How do I turn notifications on or off?
We notify you when an opportunity appears in your scope, at the time you choose. You can change this at any time in the notification preferences of the app. If nothing arrives, also check that Busqueli notifications are allowed in your phone settings.
Questions about my subscription?
For questions about your subscription, billing, invoice or cancellation, write to contato@busqueli.com.
How do I delete my account?
In the app: Profile › Account › Delete account. We can also delete it on request by email at contato@busqueli.com, sent from the email of your account. Some data must be kept by law (for example, invoices); the Privacy Policy explains the periods.
How does Busqueli handle my data?
Everything is in the Privacy Policy: which data we use, why, for how long and how to exercise your rights (LGPD). Privacy questions can also go to contato@busqueli.com.
See also the Privacy Policy and the Terms (the Terms are in Portuguese).