Platform Terms
Part A — Terms of use
Version 1 · 07/11/2026 (this translation is provided for convenience; if there is any conflict, the Portuguese version prevails)
1. Who we are. The Busqueli platform (app.busqueli.com and the mobile app) is provided by Henrique Toffanin Silva Tecnologia da Informacao LTDA (trade name Toffanin Tecnologia), CNPJ 69.184.924/0001-91, with registered office at R. Dr. Luiz Migliano, 923, Apt 32, Bloco 1, Jardim Caboré, São Paulo/SP, Brazil, CEP 05711-001, owner of the Busqueli brand ("Busqueli", "we"). These terms apply to you, who create or use an account on the platform, on your own behalf or on behalf of a company. The Privacy Policy (busqueli.com/privacidade) is part of these terms.
2. What the platform is. Busqueli gathers business opportunities (public procurement notices, job openings advertised by companies, companies that may need a service, and requests posted by people who want to hire), organizes each one by line of business (segment) and location, and alerts each account to the opportunities in the area it follows. It also lets you post requests for free and keep a public page for your company. Busqueli is not a party to the deals you close from an opportunity: it does not act as an intermediary, does not charge commission and does not guarantee that the deal will happen.
3. Your account.
3.1 An account may belong to a company (legal entity) or to a self-employed professional (individual aged 18 or older). Anyone who creates an account or accepts these terms on behalf of a company declares that they have the authority to do so.
3.2 You provide true information and keep it up to date. Your email address must be confirmed. A CNPJ or CPF (Brazilian tax ID) is requested when you start the trial or subscribe to a paid plan.
3.3 The account owner subscribes, pays, configures and invites members, up to the number of users in the plan. Each user's access is personal and non-transferable. Keep your password secret and let us know at contato@busqueli.com if you suspect misuse. Actions taken with your access are recorded in your name.
3.4 The same account may subscribe and post requests.
4. Plans, trial and billing.
4.1 The plans (Free, Essential, Professional, Business and Corporate), the area each one covers, the number of users, the segments included and the prices are shown on the plans page and on the subscription screen, which are part of these terms. Each paid plan includes 1 segment; extra segments are charged separately.
4.2 Free: follows 1 city and 1 segment, shows the list of opportunities in the area (titles and count) and unlocks the details and contact of 1 opportunity per day, with 1 alert per day.
4.3 7-day trial: each company or professional may use the trial of the chosen plan only once, without a payment method, by providing the CNPJ or CPF. If you do not pay by the end of the trial, the account returns to Free.
4.4 Billing: yearly or monthly, through Asaas. Monthly accepts card and Pix; yearly accepts card, Pix and boleto (Brazilian bank slip). The invoice (nota fiscal) is issued by Toffanin Tecnologia. The subscription is only activated once payment is confirmed.
4.5 Automatic renewal: the subscription renews automatically at the end of each period, at the current price. We notify you 15 days in advance on the yearly plan and 3 days in advance on the monthly plan, and you may cancel before renewal. If the Pix or boleto is not paid within 5 days, the account returns to Free.
4.6 Right of withdrawal: on the first subscription to a paid plan, you may withdraw within 7 days after payment and get your money back, without giving a reason.
4.7 Cancellation: you cancel on the platform itself, at any time. The paid plan continues until the end of the period already paid, with no pro rata refund, except under item 4.6, item 4.8 or as guaranteed by law, and the account then returns to Free. We keep the status, notes and your public page for 12 months, so you can pick up where you left off if you subscribe again; you may request full deletion sooner. With a paid plan, a full deletion request cancels renewal and the account is deleted at the end of the period already paid, as set out in the Privacy Policy.
4.8 Refusing new terms: if we publish a new version of these terms and you, on a paid plan, do not accept it and record your refusal, your paid access ends immediately, the account moves to the Free plan and we refund the amount proportional to the days left in the paid period, through the same payment method. The screen shows the amount and the timing before you confirm: Pix within 1 business day; card within 10 business days on your statement, depending on the bank or card issuer; boleto by bank transfer within 5 business days after you provide the details of an account under the same CPF or CNPJ as the subscription. When refusing, you choose to end the plan only or to delete the account as well; deletion takes place after the refund.
4.9 Price adjustment: prices may be adjusted once a year by the accumulated IPCA (Brazilian consumer price index), with notice before renewal. There will be no adjustment before March 2028.
4.10 Corporate and complimentary plans: the Corporate plan is contracted through its own proposal and contract, which prevail over these terms where they differ. Complimentary plans follow the conditions stated when granted.
5. The opportunities.
5.1 Opportunities come from public sources, partners, searches on Google Maps and posts by third parties. We show the source and the original link. Before acting, check the official source (for example, the notice on the agency's portal): the source's information prevails over ours.
5.2 No exclusivity: all accounts that follow the same segment and the same area see the same opportunity.
5.3 No guarantee of results or volume: we do not guarantee the number of opportunities, that an opportunity is genuine, current or complete, or that you will close a deal. Classification uses artificial intelligence with human review by sampling and may be wrong; the fit score only sorts the list.
5.4 Opportunities are for your account's use, in your own business. You may not resell, redistribute, bulk-export or build a database from them.
6. Companies found on Google: responsible contact. Some opportunities are companies found on Google Maps that may need a service. The company did not ask to be approached; therefore, when using these opportunities, you undertake to:
6.1 comply with the Google Maps Additional Terms of Service (maps.google.com/help/terms_maps) and the Google Privacy Policy (policies.google.com/privacy), which apply to the Google Maps features and data shown on the platform;
6.2 make an individual business contact, through the channel the company has made public, during business hours, without mass messaging, bots, broadcast lists or automated calls;
6.3 in the first contact, identify your company and say that you found the company through Busqueli, informing it that it can ask not to appear any more at busqueli.com/minha-empresa;
6.4 stop immediately if the company says it does not want to be contacted and mark it on the platform as "asked not to be contacted"; do not contact it again, not even using data you stored earlier;
6.5 not copy or store Google data beyond what you need for your own contact, not compile this data into lists or spreadsheets and not pass it on to anyone;
6.6 handle the data of whoever you contact in accordance with the LGPD (Brazilian General Data Protection Law) and the Consumer Protection Code, as controller of your own contact;
6.7 accept that, if you breach this item 6, we may suspend your access to companies found on Google or to the account, as Google's terms require.
You are responsible for the contacts you make. Busqueli records when it removed a company that asked to be removed.
7. Job openings. Job openings are shown so that recruitment consultancies can offer their services to the company that is hiring. You may not use them to contact candidates or recruiters personally, to republish the opening, or in breach of the original source's terms. Openings with discriminatory requirements may be removed; please report any you find.
8. Posting a request.
8.1 Posting is always free. For now, you can only post a request for a service or a business deal between companies and professionals; job openings cannot be posted.
8.2 Whoever posts is responsible for the post: you declare that the request is true, lawful, current and yours (or of the company you represent), and that it does not ask for advance payment, registration fees or bank details from those interested.
8.3 Do not write phone numbers, email addresses, CPF, full addresses or other people's data in the text. The platform points out this data and asks you to remove it before posting.
8.4 Hidden contact: until you release your contact, subscribers see the company name, the city and the neighborhood; if you are a self-employed professional, they see only your first name or "Self-employed professional" (your choice) and the city, never your surname, CPF or neighborhood. Your contact only appears to the interested party you release it to. You choose how many interested parties you want to receive.
8.5 Every post is reviewed before it appears. We may reject, edit to remove personal data or take down a post that breaches these terms, stating the reason. Posts reported by two accounts are removed from the listing until reviewed.
8.6 A post is valid until you close it or for 30 days. When you close it, we ask for the outcome (hired through Busqueli, hired elsewhere, gave up), and the interested parties are notified.
8.7 Negotiation, contract, payment and performance of the service are solely between you and whoever you choose. Busqueli does not check the quality of interested parties and is not responsible for the deal between you.
8.8 You authorize us to show the post to subscribers in the area and segment while it is valid.
9. Expressing interest and using a released contact. When you express interest, the poster sees your account's public profile and your message. A released contact may only be used to deal with that request: you may not add it to lists, send unrelated advertising or pass it on.
10. Your public page (mini-site).
10.1 On the plans that include it, you can turn on a public page for your company, with its own address on Busqueli, to share wherever you want. It starts turned off; turning it on, editing it and turning it off are entirely up to you.
10.2 The content is yours and your responsibility: you declare that you hold the rights to the texts, logos, photos and trademarks you publish, and the authorization of the people who appear in the photos. Do not publish third parties' personal data, testimonials you cannot prove, misleading prices or unlawful content.
10.3 You grant us a free, non-exclusive license, for as long as the page is online, to host, display and adapt the content to the page format (including the automatically generated sharing image). The page carries the "Busqueli Subscriber" badge.
10.4 The first publication and changes go through automatic moderation and, if there is an alert, human moderation. We may take the page down, stating the reason, if it breaches these terms or if we receive a well-founded report.
10.5 If you are a self-employed professional, your name and photo are public. By default, the page does not appear in search engines; you can change this.
10.6 If the account returns to Free, the page goes offline and the content is kept for 12 months. If the account is deleted, the page is erased immediately.
11. Conduct. You may not:
- try to access another account's data or areas without permission, or test the platform's security without written authorization;
- use bots, scraping, automation or bulk access to the platform, or get around your plan's limits (for example, several free accounts or several trials for the same company);
- create an account on behalf of someone you do not represent, or impersonate another person or company;
- publish or send unlawful, misleading, discriminatory or offensive content, malware or material that infringes third-party rights;
- use Busqueli for scams, pyramid schemes, "extra income" offers, charging fees to candidates or disguising an offer of services as a request;
- use data obtained on the platform for purposes other than those set out in these terms.
12. Your data and other people's data.
12.1 Isolation: each account only sees its own data. The status, notes and amounts you record are private to your account. Our team only sees whether each opportunity is new or has been read and, for the other statuses, totals added up from at least 3 accounts; it only sees your status and notes if the owner grants support access, read-only, time-limited and recorded.
12.2 If you record other people's personal data in the notes (for example, the name of the person who answered your contact), your company is the controller of that data and guarantees it has a legal basis; we process it only to store it and show it to your account, under these terms. Do not record sensitive data.
12.3 The processing of your data follows the Privacy Policy (summary in Part B).
13. Alerts. We alert you to opportunities through the channels you turn on: email, WhatsApp, the bell on the platform and phone notifications. WhatsApp is optional, only works with a number confirmed by code and is turned off by replying STOP (or SAIR) or in the preferences; replies sent through WhatsApp are not read by the team. You choose the frequency; the default is a daily summary at 7 a.m., with no immediate alerts between 9 p.m. and 7 a.m. (Brasília time). Delivery failures on a channel do not affect what is on the platform, which is the complete record.
14. Intellectual property. The platform, the Busqueli brand, the organization of the opportunities, the code and the look and feel belong to Busqueli or are used with authorization. Source data belongs to the sources. The content you publish remains yours, under the license in item 10.3 and item 8.8.
15. Availability, suspension and termination.
15.1 We do our best to keep the platform available and secure, but it may be offline for maintenance or because of failures; external sources may stop working or be turned off. We do not guarantee continuous availability, unless provided for in the Corporate contract.
15.2 We may suspend a user or an account that breaches these terms, puts the service or third parties at risk or does not pay, with notice, except in urgent cases. In serious breaches (scams, fraud, use of data for spam), termination may be immediate.
15.3 The owner may delete the account at any time. We keep only what the law requires or what is needed to defend rights, for the periods set out in the Privacy Policy.
16. Liability. Each party is responsible for what it does in breach of these terms and of the law. Busqueli is not responsible for decisions made based on opportunities without checking the source, for acts of other users, posters or external sources, or for deals between users. Except where the law does not allow it to be limited, Busqueli's liability is limited to the amount paid by the account in the 12 months before the event. Nothing in these terms excludes rights that the law does not allow to be excluded, including consumer rights.
17. Changes. We may update these terms. New versions have a number and a date; when the change is relevant, we notify you in advance and ask for a new acceptance on your next access, with a summary of what changed. If you do not agree, you may refuse (item 4.8, if you have a paid plan) or delete the account. A price change does not apply to the period already paid.
18. Governing law and jurisdiction. These terms are governed by the laws of Brazil. The courts of the judicial district of São Paulo/SP are chosen; if you are a consumer, the courts of your domicile apply.
19. Contact. Support: through the platform itself. Privacy, personal data and reports: contato@busqueli.com.
Part B — Platform privacy summary
The full Privacy Policy is at busqueli.com/privacidade and applies here. Controller: Henrique Toffanin Silva Tecnologia da Informacao LTDA (Toffanin Tecnologia). Data protection officer channel: contato@busqueli.com.
| What for | What data | Legal basis (LGPD, art. 7) | For how long |
|---|---|---|---|
| Create and keep the account | Name, email, protected password, account type, segment, area, WhatsApp (if provided), Google sign-in identifier (if used) | Performance of contract (V) | While the account exists; a free account with no access for 24 months is deleted, with notice |
| Trial and paid plan | CNPJ or CPF, company name and address, plan, payments, invoices | Performance of contract (V); legal obligation (II); legitimate interest against trial abuse (IX) | Tax records: legal period; document code: 24 months after the trial |
| Refund by bank transfer (boleto) | Bank account or Pix key you provide | Performance of contract (V); legal obligation (II) | Until the refund, at most 45 days |
| Opportunities, status and notes | What the account opens and records | Performance of contract (V) | While the account exists; 12 months after a paid plan is cancelled |
| Posts and interest | Text, city, neighborhood, contact (hidden), public profile and message of interested parties | Performance of contract (V) | 12 months after closed or expired |
| Public page | What you publish; visits counted without cookies | Performance of contract (V) | While on; 12 months after returning to Free |
| Alerts | Channel, date, type, delivery; technical push address | Performance of contract (V) | Log: 90 days |
| Access logs | IP (and port, when available), date, time, time zone, sign-in method and result | Legal obligation (II; Marco Civil da Internet, art. 15) | 6 months |
| Security and audit | Relevant actions, without message content | Legitimate interest (IX); regular exercise of rights (VI) | 5 years |
| Proof of acceptance of these terms | Name, email, date, time, IP, browser, version | Regular exercise of rights (VI) | While the account exists and 5 years afterwards |
Who we share with: other users, only as inherent to the service (items 5 to 10); suppliers that process data on our behalf (cloud hosting and database, protection and anti-bot, email delivery, WhatsApp, browser and phone notifications, billing, invoicing and refunds, artificial intelligence, Google Maps and Google sign-in), including outside Brazil, in accordance with articles 33 to 36 of the LGPD; and authorities, when the law requires. We do not sell data and do not use it for advertising.
Your rights: access, correction, deletion, portability, objection, review of automated decisions and the other rights in the Privacy Policy, at contato@busqueli.com, with a reply within 15 days. The owner may request full deletion of the account. You may complain to the ANPD (Brazilian Data Protection Authority, gov.br/anpd).